Refund Policy

Refund Policy

Last updated: January 1st, 2026

At Kingdom Messages, our mission is to provide meaningful, faith-based content and products. We value honesty, fairness, and integrity in all transactions.

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2. Physical Products

For physical items, we offer refunds under the following conditions:

    •    Requests must be made within 14 days of delivery

    •    Items must be unused, undamaged, and in original packaging

    •    Buyer is responsible for return shipping costs unless the item arrived damaged or incorrect

Once the returned item is received and inspected, refunds will be processed within 5–7 business days.

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3. Donations

All donations are voluntary and non-refundable.

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4. Order Issues & Exceptions

We want to serve with grace. If:

    •    You received the wrong item

    •    Your item arrived damaged

    •    You were charged incorrectly

Please contact us within 7 days of delivery, and we will work to make it right—either through a replacement or refund, at our discretion.

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5. Non-Refundable Items

The following items are non-refundable:

    •    Digital downloads

    •    Sale or discounted items

    •    Items purchased through third-party platforms (unless stated otherwise)

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6. Refund Method

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

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7. Contact Us

If you have questions about this Refund Policy, please see contact information:

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While our policy is firm, we aim to act with grace and fairness. If you believe your situation deserves special consideration, please reach out.